The system will point the right shipping.
Does your shipping rate unexpectedly (or by a possible error on our part) not match to your zip code, the country of destination, size or weight of your package, we will contact you.
We have the rights to make a correction on this.
European shipments are always insured. The extra costs for this delivery method are paid by ImmenZ
If you need any information about a shipping rate not listed in your order, please send us an email so we can send you a quote. Some countries have different rates. We will try to find the best option for you.
- Orders made and paid before 15.00 o'clock are shipped the same day, unless we are waiting for some deliveries, it will be shipped within 3 days. If not we will inform you for a convenient solution.
- Exceptions are applicable holidays.
- You will receive a report if we have shipped your order.
- We always invoice you for shipping costs, which appears while ordering.
- Shipping costs are excluding VAT
- For other see our terms and conditions.
- We use pre-payment. We ship after complete payment of your invoice
If any problems or returns please contact us first by telephone 0031 (0) 6 28 51 00 50 or e-mail, so we can provide the right solution together with you.